My processes.

My process within an established design team follows key approaches with peer reviewing at each step (where appropriate).

  1. Understand - Understand problem statement or task by examining the domain area, speaking to stakeholders, and researching existing similar solutions.
  2. Document - Document dependencies, data requirements, and goals within a design file.
  3. Create - Create modular wireframes as a scaffold for design, understanding the page hierarchy and most important visual aspects (usually the primary CTA).
  4. Design - Mock up using existing components - making designs grayscale and removing graphics to keep focus on the task at hand, not visuals.
  5. Prototype - Integrate with existing or new user flows—creating clickable prototypes if appropriate.
  6. Review and test - Conduct peer reviews and refinement through discussions covering usability, requirements, development feasibility, and business requirements.
  7. Rinse and repeat until approved.
  8. Document for handover - Using modular design methods to suit business timescales - providing MVPs not just for full pages, but for modules of pages or processes, delivering components that work out of the box from a design system, plus adaptations for improved usability and visuals, considering scalability and reuse across the system.
  9. Handover - Handover with three amigos and provide support throughout sprint cycles.

What I do

Inception

  • Design sprints
  • Scoping
  • Stakeholder workshops
  • Requirements gathering

Research

  • Desk research
  • Guerrilla testing
  • User observation testing

Service design

  • Journey mapping
  • Service blueprint

User experience

  • Process mapping
  • Wire-framing
  • Information architecture
  • Prototyping
  • Interaction design

Design systems

  • Design patterns
  • Design tokens
  • Component based design

Visuals

  • User interfaces
  • Iconography
  • Brand
  • Responsive design

Web

  • Accessibility and semantic HTML
  • CSS styling
  • Javascript
  • React.Js Components

Design Ops

  • Version control
  • Team collaboration
  • Process optimisation
  • Modular design and standardisation